The Baby Abode Refund and Delivery Policy
Custom Nursing Covers and Infant Car Seat Covers
At The Baby Abode, we want you to be delighted with your purchase and strive to create beautiful, functional, defect-free nursing covers and baby car seat covers.
However, if your nursing cover has a defect, you may return it within 30 days of purchase. Please email us a close-up photo of the defect to firstname.lastname@example.org and return it to The Baby Abode, and we will issue a refund or exchange the product when we receive the original purchase.
We recommend you return all items via a traceable method (United State Postal Service, UPS or FedEx). The Baby Abode is not responsible for packages not received if a tracking number is not provided.
Exchanges are made for defects only. Exchanges for different patterns are not allowed due to safety and sanitary regulations. All sales are final.
Your satisfaction is our number one priority. We take great care to create beautiful custom covers. We also go to great lengths to make sure that your cover arrives in perfect condition. We send our products via United States Postal Service and can track your orders, if necessary.
United States Orders and Shipping
We ship orders as soon as they are processed, within 24 hours. Orders placed and received AFTER 12PM CST will ship the next available ship day. We offer FREE First Class Priority shipping on all U.S. orders, and orders will usually arrive within 2-3 business days after shipment.
International Orders and Shipping
We offer Flat Rate shipping anywhere in the world. Orders are processed the same day they are received, within 24 hours. Shipping times vary depending on country.
PLEASE DOUBLE CHECK SHIPPING ADDRESSES BEFORE SUBMITTING YOUR ORDER
The Baby Abode is not responsible for orders delayed or returned due to incorrect or undeliverable addresses provided by the customer.
Order tracking details are sent to our customers via email once their order has shipped, which is why we encourage our customers to enter an email address when ordering with us.